Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, request support, or communicate with us. This may include your name, email address, phone number, billing information, and any other information you choose to provide.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, respond to inquiries, and comply with legal obligations.
We may also use your information for marketing purposes, security monitoring, analytics, and to personalize your experience with our services.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers, business partners, and in response to legal requests.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You may also opt out of certain communications and marketing activities.
Depending on your jurisdiction, you may have additional rights regarding your personal data, including the right to data portability and the right to object to processing.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements.
You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our services.
Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party services you access through our platform.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Marketing Communications
We may send you promotional emails, newsletters, and other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions.
Even if you opt out of marketing communications, we may still send you transactional and service-related messages.
Data Breach Notification
In the event of a data breach that may compromise your personal information, we will notify affected users and relevant authorities as required by applicable law.
We maintain incident response procedures to address security breaches promptly and effectively.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through our services or other communication methods.
Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Email: privacy@dervokaheart.com
Phone: +81-29-846-1979
Address: Tokyo, Japan